Operations OS
The everyday operating layer for customers, quotes, jobs, invoices, and field work.
- CRM and customer records
- Quotes, jobs, and invoices
- Calendar and scheduling
GhostChat Business Modules
One Business OS for operations, quality, people, evidence, and growth.
GhostChat Business brings practical operating modules together so small and growing businesses can manage work, documents, inventory, quality, training, finance, and visibility from one connected place.
Blueprint + Digital Twin
Property mapping for service businesses that need visual context before quoting or doing work.
- Property boundaries and map context
- AI zone suggestions
- Material takeoff and quote handoff
Inventory OS
Stock control that grows into batch, expiry, receiving, and traceability workflows.
- Stock and low-stock tracking
- Batches, expiry, and receiving
- Traceability readiness for QA and Evidence
Finance OS
Planning tools for budgets, expenses, scenarios, and practical charge-out rate decisions.
- Budgets and expense visibility
- Profit and charge-out calculator
- Scenario planning for growth
IMS OS
Controlled documents, SOPs, registers, review workflows, and AI-assisted document drafting.
- SOPs, policies, manuals, and forms
- AI document builder
- Approvals, reviews, and controlled registers
QA OS
Quality records that connect inspections, observations, non-conformances, and corrective actions.
- Inspections and observations
- NCRs and corrective actions
- AI Assist for draft QA content
Training OS
Training acknowledgements and competency evidence linked back to people and documents.
- Document acknowledgements
- Competency verification
- Training records for evidence history
HR OS
The people layer for teams, qualifications, availability, and future workforce planning.
- People and team records
- Qualifications
- Availability context for scheduling
Evidence OS
A timeline that turns documents, QA, training, and competency activity into traceable evidence.
- Evidence timeline
- Source links back to records
- Traceability across IMS, QA, and Training
Analytics OS
A KPI dashboard foundation for visibility across operations, quality, training, finance, and inventory.
- Business OS KPIs
- Module health indicators
- Future reporting foundation
Product OS
Feedback, bugs, feature requests, roadmap items, and product memory in one place.
- Feedback and bug inbox
- Roadmap memory
- Future AI grouping and release notes
Calendar OS
Scheduling for jobs, visits, people, teams, vehicles, equipment, and resources.
- Resource planning
- Drag-and-drop planner
- Conflict and assignment warnings
Advanced modules under development
Phantom and Vanta extend the platform.
These modules are positioned as advanced capabilities. They are being developed carefully so they support the Business OS without overpromising workflows that are still evolving.
Phantom
Advanced AI build studio for websites, portals, internal tools and future app workflows.
- - Websites and landing pages
- - Customer and staff portals
- - Internal tools and Business OS workflow concepts
Vanta
Advanced modules under development for AI chatbots connected to business context.
- - Lead capture bots
- - Customer support bots
- - Knowledge bots
- - Future CRM-connected bot workflows