GhostChat Business

The Business OS for CRM, IMS, QA, WHS, HR and MEX.

Start with Phantom, Vanta and CRM: the foundation for customer records, property workflows, support routing, and operational control.

GhostChat Business mascot

Phantom

Active

Structures pages, workflows, dashboards, and operational systems.

Vanta

Active

Handles website chat, FAQs, enquiry capture, and support triage.

CRM

Active foundation

Organises customers, contacts, properties, notes, and account history.

Built around business records and repeatable operations

GhostChat Business gives teams a practical place to start: customers, contacts, properties, support conversations, and the workflows around them.

Open dashboard

Capture

Collect enquiries, customers, contacts, and property details in one foundation layer.

Structure

Use Phantom and CRM to turn work into clear records, workflows, and next actions.

Support

Use Vanta to answer common questions and route customer requests back into operations.

Coming next

IMS, QA, WHS, HR and MEX are planned as Business OS modules that build on the same customer, property, workflow, and support foundation.

IMS

Inventory, stock movement, fulfilment, and operational availability.

QA

Quality checks, review points, exceptions, and corrective actions.

WHS

Safety workflows, incident notes, hazards, and site responsibilities.

HR

Workforce records, onboarding, roles, training, and team coordination.

MEX

Maintenance planning, assets, service history, and operational upkeep.

Start with CRM. Grow into the full Business OS.

Use GhostChat Business to establish the operating foundation now, then expand module by module as IMS, QA, WHS, HR and MEX come online.